Nathan
Petersen
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Senior Product Support TechnicianJoined Opportunity Interactive August 2001 Nathan started working part time for us while he was still in high school. He has been primarily responsible for maintaining the default database of information for the Opportunity Manager product. Nathan used this opportunity to learn about our other products and is now part of our product support team. Nathan regularly earns high praise from our customers for his work ethic and commitment to helping them solve their technical issues. |
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Andy Miller
| Product Manager: Opportunity Manager SuiteJoined Opportunity Interactive April 2001 Andy spent most of his first 3 years racking up flight miles going across the country teaching our customers how to use the Opportunity Manager software. He has completed and received certification as an ACCA Manual J instructor, certification as a Software Product Manager and also serves as the Instructor for most of our Load Calculation and sales training class. Andy now serves as the product manager for our Opportunity Manager software suite. Working with Aaron, they are building the next generation of software and hardware solutions for our company. Andy has completed nearly all of the BDR training classes including OSP (Owning the Sales Process), Structuring for Growth, Hiring, Compensating and Developing a Sales Force, Managing a Profitable Service Division and Labor Management. He is extremely well liked by all of our customers and is known for his lighthearted nature and witty sense of humor, and ability to have children (he has 3 girls!). |
| Search | Search or browse our Support Knowledgebase |
| Download Brochures | |
| Download User Manuals | |
| Support Packages | We offer the following: |
| Enhancement
& Support Agreements (E&SA) |
Enhancement & Support Agreement for Comfort Optimizer Enhancement & Support Agreement for
Opportunity Manager |
| 24/7 Web Site Support | Our website is available 24 hours a day with technical support articles and guides.(See above) |
| Phone Support:
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Phone support: $150.00 per Incident Credit card payment only. Hours are: 7:00am to 4:00pm Pacific time Mon-Fri 1-877-816-6649 |
| On-site Support and/or Training | $1200/day. Minimum 1 day. (Travel and expenses are additional.) |
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